Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
After enrolling, this course is available across any and all of your devices. You get two years of streaming access and a download option so you can have the tutorials on your device for ever.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase in any way, contact us within 30 days of purchase and we will give you a full refund. No questions asked! Vintage Tractor Engineer gives a Money Back Guarantee on all our courses., so you can buy with confidence!
Is sales tax included in the price?
For customers in the EU, our platform should recognise your devices location and the correct sales tax should be included in the advertised price of the course and at checkout at your individual country's rate. No sales tax will be added for non-EU customers. Some of the prices shown on the sales page (e.g. for bundle deals) may be the net price (exclusive of VAT sales tax) - please go to the checkout page to see the price you need to pay that will be calculated for your country of location.
In order to protect customers from fraudulent internet sites, some banks take a cautious approach and place restrictions on international, e-commerce, and automatically recurring transactions. If you're having trouble making a payment with your card, call your bank to see if there are any restrictions on your card.
How will transactions appear on my card statement
Vintage Tractor Engineer is based in the UK. The software company we use to deliver the online tractor maintenance courses is called Teachable.com and is based in New York, United States. The transaction on your card statement will say something like "VINTAGE TRACTOR NEW YORK". Card transactions are between the customer and Teachable.com.
If I want to download the course content, how do I do this?
Choose a lesson (for example, 'Video 1'). Underneath the video is the Download button in red writing. Click this to download to your computer/device. On some operating systems the download will start immediately, on other operating systems the video/file will open in another window - right click (control, click on a Mac) and save video/file as.